Shervonne Pan Shao Yee

Shervonne was initially worried that her command of English was not strong enough for the competition. However, she has overcome this by chalking up practical experience to boost her confidence.  As a Higher Nitec in Hospitality Operations graduate from ITE, Shervonne had loads of experience in hotel reception work.  To further hone her skills, she is currently on attachment at the Ritz-Carlton handling front office operations.

“I aim to be professional, and to bring warm hospitality to my guests.  I believe my WorldSkills experience will help me further my career in hospitality.”